Privacy Policy

Sterling & Hale ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for a consultation.

1. Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our website.

Information you provide

• Contact details — your name, phone number, and email address submitted through our consultation forms.
• Case details — the type of matter and any description of your situation you choose to share.
• Communications — records of correspondence when you call, email, or message us.

Information collected automatically

• Usage data — pages viewed, time on site, referring source, and similar analytics.
• Device data — IP address, browser type, operating system, and general location.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and evaluate your potential case;
• Contact you about your consultation by phone, text, or email;
• Provide, maintain, and improve our website and services;
• Comply with legal and ethical obligations; and
• Detect, prevent, and address fraud or security issues.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it only:

• With trusted service providers (such as our CRM, hosting, or email platforms) who process data on our behalf under confidentiality obligations;
• When required by law, court order, or to protect legal rights; and
• With your consent or at your direction.

4. Cookies & Tracking Technologies

We and our analytics partners use cookies and similar technologies to understand how visitors use our site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features. Where required, we will request your consent before placing non-essential cookies.

5. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain data sharing. To exercise any of these rights, contact us using the details below or use the Your Privacy Choices tool.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights regarding your personal information:

• Right to Know — request the categories and specific pieces of personal information we have collected about you.
• Right to Delete — request that we delete personal information we collected from you, subject to legal exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing — direct us not to sell or share your personal information. We do not sell personal information for money; however, certain advertising cookies may constitute "sharing" under the CPRA.
• Right to Limit use of sensitive personal information.
• Right to Non-Discrimination — we will not deny you services or charge you a different price for exercising your rights.

Notice at Collection

We collect the categories of personal information described in Section 1 (identifiers such as name, phone, and email; case-related information you provide; and internet/usage data). We use this information for the purposes in Section 2 and retain it as described in Section 7. We do not sell your personal information for monetary value.

Do Not Sell or Share My Personal Information

To opt out of the sale or sharing of your personal information and to turn off advertising cookies, use the Do Not Sell or Share My Personal Information control (also available in our website footer). We also honor the Global Privacy Control (GPC) browser signal as a valid opt-out request.

How to Exercise Your Rights

You may submit a request by calling (858) 585-5341 or emailing info@619atty.com. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send confidential or time-sensitive case details through web forms.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and professional obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.